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Samsung offers one-time free cleaning and inspection services for affected customers

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If you’re a Samsung customer that has been affected by the floods happening in Malaysia, Samsung is offering help in the form of one-time free cleaning and inspections along with free labour costs to repair your affected Samsung products.

You’re valid for the Flood Relief Programme only if:

  1. You’re a Samsung customer located at areas affected by the flood.
  2. Your Samsung product has been water damaged due to the flood (not from accidental physical damage such as cracked screens).

Do take note that the spare part costs are not included in the free labour costs and repairs are subject to availability of the spare parts.

The Samsung Flood Relief Programme is valid from now until 31 January 2022 and you can contact Samsung at 1800-88-9999 or live-chat via Samsung Members/samsung.com/my. Feel free to reach out to them anytime of the day and week to arrange for an appointment or for further enquiries about the programme.

For more details, you can read them here.

Our hearts go out to those who are affected, take care and stay safe.

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